Privacy Notice

Introduction

The Kenya Film Classification Board (KFCB) is committed to protecting your personal data in accordance with the Data Protection Act, 2019 and its Regulations. As a data controller, we determine the purpose and means of processing personal data. Personal data refers to any information to an identified or identifiable natural person.

This Privacy Notice details how we collect, use, disclose, transfer and store personal data submitted to KFCB in the execution of its mandate under the Films and Stage Plays Act, Cap 222 on its website and affiliated portals.

Scope of Privacy Notice

#	Applicable Individuals
1	Individuals applying for classification, licensing or registration through our digital or physical channels
2	Filmmakers, agents, distributors, exhibitors
3	Suppliers and service providers
4	Employees, job applicants, and interns
5	Visitors to KFCB offices, websites, portals, and events
6	Partners and sponsors
7	Any individual whose data may be collected in the course of KFCB’s statutory mandate

Types of Personal Data We Collect

#	Category	Examples of Data Collected
a	Identity and Contact Data	Full names, ID/Passport copies, nationality, email addresses, phone numbers, business registration details, addresses, job titles, and signatures
b	Service and Regulatory Application Data	Licence forms, classification requests, film/poster metadata, self-classification data, company registration documents, tax and compliance certificates, shareholder info, financial and academic records, uploads (scripts, trailers), inspection reports, and enforcement correspondence
c	Technical & Usage Data	IP address, browser version, login history, operating system/device type, session logs, user behavior, system credentials, and cookies
d	Financial and Transactional Data	Bank account details, mobile money references, invoices, and receipts
e	Communication and Feedback Data	Emails, letters, chat logs, call recordings, survey/feedback/complaint submissions, helpdesk tickets
f	Social Media and Public Engagement Data	Comments/tags on KFCB social media, event data from forums/roadshows/workshops, signed media consent forms
g	Sensitive or Special Category Data	Disability status, medical/health records (as required), criminal conviction data (for lawful regulatory reasons)
h	Visual, Audio and Surveillance Data	CCTV footage, event photos and videos, inspection recordings, telephone audio recordings
i	Employment, Recruitment & HR Data	Resumes, academic records, national IDs, PINs, employment history, performance/discipline records, emergency contact info

Third-Party Software and Services

KFCB relies on selected third-party software and service providers to deliver key functionalities, ensure efficient service delivery, and enhance user experience.

#	Purpose	Example Services
1	Web Analytics	Monitor traffic to improve usability, content, and performance
2	Identity & Access Management	Secure login, authentication, and user access control
3	Payment Gateways	Processing licensing/service-related payments securely
4	Operational Plugins	Licensing workflows, invoicing, customer management
5	Communication Tools	Notifications, service updates, transactional emails
6	Cloud Hosting	Hosting portals and ensuring backups and performance

Third parties acting as processors follow KFCB instructions under legal frameworks. Some may act as independent controllers—please consult their privacy policies.

Purpose of Data Collection

Verify your eligibility under applicable law
Facilitate application and registration for film classification and licensing
Issue licences and certificates
Validate details through due diligence
Enhance security, service quality, and oversight

Why We Process Your Personal Data

To comply with legal obligations (e.g., Cap. 222)
To verify identities and eligibility
To process applications and deliver services
To communicate regulatory updates and conduct awareness
To manage employment and HR functions
To inform policy and improve services through research
To support compliance, audits, and governance

Data Sharing and Disclosure

Recipient	Purpose
Regulatory Agencies	If required by law
Service Providers (Third Parties)	With your consent, for operations support
Law Enforcement / Courts	In the event of disputes or investigations

Data Retention

While your account is active as a client or staff
As required by law or policies
For audit, compliance, and legal obligations
Thereafter, data is securely deleted or anonymized

Your Rights

Right	What It Means
Access	Request to see what data we hold
Rectification	Correct inaccurate or incomplete data
Erasure	Request deletion of personal data
Restriction	Limit how your data is processed
Portability	Transfer your data to another organization

No fee is charged to exercise these rights.

Security of Personal Data

Encrypted web access (HTTPS)
Secure hosting by accredited providers
Routine security assessments
Staff training and awareness
System monitoring and audit logging

Cookies and Web Tracking

Maintain secure sessions
Improve site navigation
Monitor usage patterns

You may disable cookies in your browser, but some features may not work optimally.

Changes to This Privacy Notice

This notice may be updated periodically. Revisions will be posted on our website and communicated to users as necessary.

Contact Details

We welcome any feedback on this Privacy Notice. If you have any questions concerning the processing of personal data, contact us through:

Email: privacy@kfcb.go.ke
Chatbot: Available at www.kfcb.go.ke

Our Regional Offices

Location	Office Address
Nairobi (Head Office)	Uchumi House, 14th & 15th Floor, Aga Khan Walk
Mombasa	Sauti House (KBC Building), Ground Floor, Sauti ya Kenya Road
Kisumu	New Nyanza Provincial Headquarters, 5th Floor, Bonyo Road
Nakuru	Kenya National Library Services Building, 2nd Floor, Government Road
Kakamega	Former Provincial Commissioner’s Office, Block D, Room 15, Kakamega Hospital Road
Eldoret	Kerio Valley Development Authority (KVDA) Plaza, 10th Floor, Oloo Street
Embu	Eastern Regional Headquarters, 2nd Floor, Room 239, Embu-Meru Highway
Nyeri	Nyeri County Headquarters, Ground Floor Block B, Room 15, Nyeri Road
Garissa	County Commissioner’s Compound, Garissa-Hola Road